Clubspark Issues

Clubspark upgraded the system on 16th June. Several problems resulted, mainly with Court Bookings.

Their explanation follows, together with a recommendation to use the website and not the app to book for the time being …..

Dear Club Administrator

We wanted to provide you with an update following the platform upgrade we rolled out on Tuesday 16th June. During this upgrade, we experienced performance issues across the platform, which continued throughout Tuesday and into Wednesday. (16/17 June). We are extremely sorry for the disruption caused to you and your members during this time. Although the platform is now mainly back to normal operations, we are aware there are still some outstanding issues and we are working hard to complete these as quickly as possible. We will continue to update you with our progress. The main issue being linked to the booker app. 

We appreciate that this disruption has had an impact on your ability to use the platform and will have caused you additional work to support your members and players. Again, please accept our sincere apologies for the inconvenience this may have caused you.

The platform upgrade has brought a number of features that we’re really excited to share with you, and you can find more details below.  

The ClubSpark Team

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